Terms of Use

DISCLAIMER

Welcome to iliondesign.com

These Terms and Conditions govern the use of www.iliondesign.com ("the website") and the purchase of any goods from it. The website is owned and operated by Iliondesign (ACN).

Acknowledgment and acceptance of Terms and Conditions

Please note that by accessing, using or browsing this website you agree to be bound by its terms, conditions, disclaimers and limitations of liability ("Terms and Conditions"). Ilion Design reserves the right to amend or update such terms, conditions, disclaimers and limitations of liability at any time without providing notice to you. By using the website, you acknowledge that you have read and understood these Terms and Conditions.

Payment Methods

We accept Visa, Mastercard, American Express and PayPal.

Pricing

All prices quoted in the web site are in Australian dollars. Prices quoted are correct at time of printing but are subject to change without notice.

Limitation of Liability

Any liability of Ilion Design in connection with goods or services supplied to you will, subject to any non-excludable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, at the election of Ilion Design be limited to:

1. in relation to goods, the replacement or repair of the goods, the supply of equivalent goods, the payment of the cost of replacing or repairing the goods or the payment of the cost of obtaining equivalent goods; and

2. in relation to services, the supplying of the services again or the payment of the cost of having the services supplied again.

Disclaimer

The information contained on the website is provided byIlion Design in good faith. To the best of Ilion Design’s knowledge, the information is accurate and current. However,Ilion Design and its related bodies corporate, any of their directors, officers, employees or consultants do not make any representation or warranty as to the accuracy or completeness of the information. To the fullest extent permitted by applicable law, Ilion Design disclaims all representations and warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose and non-infringement. Ilion Design makes no warranty that this website, any information or ideas contained on this website or any products or services will meet your requirements.

You expressly acknowledge and agree that Ilion Design does not control other users of this website, the providers of information or ideas to this website or the suppliers of goods and services purchased from this website, and Ilion Design is therefore not liable for their opinions or their behaviour, including any information or advice provided by them or any defamatory statements made by them or any offensive conduct on their part. You further acknowledge and agree that, subject to the section dealing with "Limitation of Liability", Ilion Design will not be liable to you or any other person for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for product liability, personal injury or negligence resulting from use of goods or services supplied to you, or on behalf of you, through the website. We believe that we have aligned ourselves with excellent delivery partners, but there may be times when, despite their best efforts, parcels are delayed in the delivery process. We will always endeavour to work with our delivery partners to ensure prompt arrival of your gifts.

Copyright

Copyright in the Ilion Design website is property of Iliondesign.com Material on this website also comprises copyright material, trademarks and registered trademarks which are the property of Ilion Design.com and third parties. This property may only be used for the purposes of browsing the Ilion Design website and acquiring goods and services of Ilion Design. Ilion Design is the owner of all copyright subsisting in this web site. All Ilion Design designed jewellery depicted in this web site is copyright.

Applicable Law

These Terms and Conditions are governed by the laws in force in Victoria, Australia and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of Victoria, Australia and any courts, which may hear appeals from those courts.

Product Information

Prices of goods and services and delivery and other charges displayed on the janlogan.com website are current at the time of display. These prices are subject to variation without notice.

We will always attempt to be as accurate as possible with our product descriptions and pricing. However, we are unable to warrant that product descriptions or other content of the website is accurate, complete, reliable, current or error free.

Availability of Product

All orders are subject to availability. We will do our very best to supply you with your ordered item. Please note, on occasion items may not be available. In this instance, we will be in touch and offer you a replacement, provide you with a timeframe as to the availability of the item, or provide you with a refund for the unavailable item.

Placing and Accepting Orders

Orders will not be dispatched until payment in full has been received and Ilion Design is satisfied with the integrity of the order. Without limiting the operation of any other Terms and Conditions herein,Iliondesign.com is not responsible for any loss or damage caused by late delivery or cancellation of an order or a product. Placement of an order by you constitutes an offer to enter into an agreement with us ("your offer"). We will email you an Order Confirmation for the sole purpose of confirming the details of your offer. Please note that our Order Confirmation does not constitute an acceptance of your offer or reflect the status of your order in any way.

Cancellation by Us

We reserve the right not to provide goods or services, terminate membership accounts, remove or edit content or cancel orders (or part thereof) at our sole discretion at any time. Without limiting the operation of any other Terms and Conditions herein, we will not be held liable for loss or damage arising from the exercising of these rights

Cancellation by You

If you need to cancel an order, please contact us immediately info@iliondesign.com. Our agreement with you only comes into existence once we have both confirmed your order and your payment has been processed. Once we have accepted payment for an order, cancellation of the order is within our sole discretion. Orders that cannot be cancelled will be subject to our terms, conditions and policies relating to Returns and Exchanges (below).

Returns & Exchanges

You may return or exchange your order within 14 days of delivery upon presentation of your original receipt. You must first confirm your return or exchange with our customer service team prior to returning your item quoting your order reference number (please refer to your order confirmation e-mail); the item's you are returning or cancelling; and the reason for return or exchange. The item's being returned must be in a saleable condition. Once confirmed with our customer service team, item's can be returned to the below address.  All returns must be within 14 days of purchase for a credit note to the full purchase price amount. 

Shipping

It is your obligation to enter the correct delivery address details at the time of ordering. Should you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense.

We will provide you with an estimated date for delivery of all parcels. While we make every effort to deliver by this time, all dates specified are estimates only. We have aligned ourselves with courier partners who we believe will always do their best to deliver gifts by the estimated delivery date.

It is the responsibility of the customer to inform Ilion Design if an order does not arrive. Once we learn an order has not arrived by the due date, we will lodge enquiries with the courier to ensure delivery occurs as soon as possible. We will not be held liable for any loss or damage resulting from late delivery.

Please note that if an item has been lost in transit, we will not dispatch a replacement item immediately. Replacement items will be dispatched according to our discretion. As a guide only, our couriers attempt to deliver to business addresses between 9am and 5pm, and to home addresses up until 6pm. Unfortunately, we are unable give a guaranteed time of delivery. You may select the "Recipient to sign for delivery" option when placing an order with us. By doing so, you agree that we have satisfied the condition where a signature has been received from the recipient, appropriate agent or proxy recipient of the order (chosen at the courier partner's discretion). This includes, but is not limited to, a hotel or office receptionist signing on receipt of delivery at the specified address. You agree that in doing so we have delivered the order within the terms of the agreement between you and us. If you do not select the "Recipient to sign for delivery" option, you agree that when our courier partner is satisfied that the order has been delivered, delivery of the order has taken place within the terms of the agreement between you and us. Without limiting the operation of any other Terms and Conditions herein, we will not accept liability for any loss or damage arising from a late delivery. Without limiting the operation of any other Terms and Conditions herein, you agree that late delivery does not constitute a failure of our agreement, and does not entitle you to cancellation of an order. Without limiting the operation of any other Terms and Conditions herein, we will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.

Gift Certificates & Credit Notes

Gift certificates and credit notes are valid from one year from the date of purchase and are redeemable in store. Gift vouchers and credit notes are not redeemable for cash. If you would like to utilise a Ilion Design gift voucher or credit note for an online purchase at Iliondesign, please contact us directly.

Virus Warning

All care is taken to ensure that Iliondesign.com website and data transmissions are free from viruses. However, it is your responsibility to scan any such data for viruses.